"The best defense is a good offense"

"An ounce of prevention is worth a pound of cure"

"Retention of patients starts before they become one"

"People pay exactly how you educate them to pay"

What does all of this mean, it's simple. By properly educating patients (your customers) early in the relationship about how you conduct business when it comes to money and billing you will save your practice thousands in lost revenues and, most importantly you will not alienate your patients.

We suggest that first of all you have a professionally produced brochure that lets your patients know what they can expect. Every docs waiting room is covered over with information concerning care issues but few have anything for the patient about the business side of the relationship.

If a practice has past due receivables it is almost always because of how they granted credit in the first place. Prevention always works!

Our firm will help you develop this important policy and material for much less cost than one lost patient. Along with policy ideas we will help you with the process of building your practice with cutting edge marketing tools.

Consider these policy topics then give us a call at 800-613-5110

Mission of Practice ~ Hours of Operation ~ Emergency Situation Policy ~ Bio on Docs ~ Free Services ~ How to Refer Your Friends ~ Appointment Scheduling ~ The Staff & What They Do ~ Payment Methods Accepted ~ Billing & Patient Responsibility ~ Prescriptions ~ Referral ~ Open Door Policy